Terms And Conditions

Terms and Conditions

Effective Date: September 1, 2025
Contact Email: support@mywholesalebazaar.com

Welcome to Mywholesalebazaar! These Terms and Conditions (“Terms”) govern your access to and use of our mobile application, website, and services. By using our services, you agree to be bound by these Terms. If you do not agree, please do not use our app or services.


1. Services Offered

Mywholesalebazaar provides:

  • Online grocery and daily essentials shopping

  • Access to local e-commerce store listings and products

  • Booking of local rental services (e.g., vehicles)

  • Parcel pickup and delivery services

  • Referral and reward programs


2. User Eligibility

You must be at least 18 years old to use our services. By registering or using the app, you confirm that you meet this requirement.


3. Account Registration

To access certain features, you may need to create an account using your mobile number and OTP verification.

You agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that provide false information or misuse the platform.


4. Orders & Payments

  • All orders placed through the app are subject to availability and store acceptance.

  • Prices, delivery times, and product details are shown in real-time from local vendors.

  • Payments can be made through available secure payment gateways.

  • In case of failed transactions, refunds will be processed as per the gateway provider’s policy.


5. Delivery & Shipping

  • Delivery times are estimates and may vary due to location, traffic, weather, or store delays.

  • We strive to ensure timely and accurate delivery of all products and parcels.

  • Users are responsible for providing accurate delivery addresses and being available to receive orders.


6. Parcel Delivery Terms

  • Do not send illegal, dangerous, or restricted items.

  • Mywholesalebazaar and its delivery partners are not responsible for any prohibited content.

  • We reserve the right to reject or inspect parcels if necessary.


7. Rental Services

  • Rentals are subject to availability and partner terms.

  • Users must comply with all legal and safety requirements (e.g., valid license for vehicle rentals).

  • Any damage or misuse may result in additional charges.


8. Cancellations & Refunds

  • Cancellation policies vary by store, vendor, or service.

  • Refunds (if applicable) will be processed to the original payment method.

  • Certain services like parcel pickup or rentals may not be refundable after dispatch.


9. Referral Program

  • Users may earn credits by referring others using their unique referral code.

  • Referral rewards are subject to fair use and verification.

  • We reserve the right to modify or cancel the referral program at any time.


10. User Conduct

By using our app, you agree not to:

  • Use the app for illegal or unauthorized purposes

  • Send false or misleading information

  • Violate local laws or regulations

  • Attempt to hack or disrupt app functionality

  • Harass, abuse, or harm our staff, vendors, or delivery agents


11. Intellectual Property

All content in the app, including logos, designs, texts, and software, is the property of Mywholesalebazaar and is protected under applicable intellectual property laws.

You may not copy, modify, distribute, or exploit any part of the app without our written consent.


12. Limitation of Liability

Mywholesalebazaar is not liable for:

  • Losses arising from use or inability to use the app

  • Third-party delays, product quality issues, or delivery failures

  • Unauthorized access to your account due to your actions

To the maximum extent permitted by law, our total liability will be limited to the amount paid by you for the specific order or service in question.


13. Termination

We may suspend or terminate your account if:

  • You violate these Terms

  • We suspect fraudulent, abusive, or unlawful activity

  • Required by law enforcement or regulatory orders

You may also stop using our app at any time by uninstalling it.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts within India.


15. Modifications to Terms

We may revise these Terms from time to time. Continued use of the app after changes means you accept the updated Terms. You will be notified via the app or email for significant changes.


16. Contact Us

If you have any questions or concerns about these Terms, feel free to contact us:

📧 Email: support@mywholesalebazaar.com
📅 Effective Date: September 1, 2025