Privacy policy

Privacy Policy for Mywholesalebazaar

Effective Date: September 1, 2025
Contact Email: support@mywholesalebazaar.com

Mywholesalebazaar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App") and services including grocery shopping, e-commerce, parcel delivery, and rental bookings.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address (optional)

  • Delivery address

  • Payment method details (processed securely by third-party services)

b. Device & Usage Data

  • Device type and operating system

  • IP address

  • App usage patterns and preferences

  • Crash logs and performance data

c. Location Data

  • We collect your precise or approximate location to:

    • Show nearby stores and services

    • Facilitate faster delivery

    • Improve app experience

d. Referral Information

  • Referral codes and credits when you invite friends


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Facilitate parcel pickup and delivery

  • Match you with nearby rental and store services

  • Provide customer support

  • Improve app functionality and performance

  • Send order updates, promotions, and referral rewards

  • Ensure fraud prevention and secure logins


3. Sharing of Information

We may share your information with:

  • Delivery agents and store partners to fulfill your order

  • Third-party payment gateways for secure transactions

  • Service providers who help us operate the app (e.g., cloud hosting)

  • Law enforcement or regulatory bodies if required by law

We do NOT sell or rent your personal information to third parties for marketing.


4. Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law.


5. Security Measures

We use encryption, secure servers, and authentication to protect your data. However, no method of electronic transmission is 100% secure. Use the app responsibly and avoid sharing login credentials.


6. User Controls & Rights

You can:

  • Update your personal details from your profile

  • Request deletion of your account and data by contacting support

  • Opt out of promotional notifications via app settings

To make data-related requests, email us at: support@mywholesalebazaar.com


7. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.


8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy in the app with a new effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@mywholesalebazaar.com
📅 Effective Date: September 1, 2025